Privacybeleid

Privacy Statement regarding the General Data Protection Regulation (GDPR)

Privacy Policy
Last revised on 12 December 2025

Privacy Policy of Schoonheidssalon Jacqueline Paumen
https://www.schoonheidssalonpaumen.nl
 

About our privacy policy

Schoonheidssalon Jacqueline Paumen attaches great importance to your privacy. We only process data that is necessary for improving our services and handle all information we collect with care. We never make your data available to third parties for commercial purposes. This privacy policy applies to the use of our website and the services offered on it.

This policy describes what data we collect, why we collect it, how we store and secure it, with whom we share it, and what rights you have regarding your personal data.
 

About data processing

Below you can read how we process your data, where it is stored, what security measures are applied, and who has access to the data.
 

Webshop software

For the technical functionality of our webshop, we use an external service provider. This party processes personal data solely on our behalf and exclusively for support and security purposes.
 

Email and mailing lists – Laposta

We use Laposta for newsletters and automated emails. Laposta securely stores your personal data. Your name and email address will never be used by Laposta for its own purposes. All emails contain an unsubscribe link.
 

KPN

We use KPN for business email communication. KPN has no access to our inboxes and processes data securely according to their security guidelines.
 

Payment processors – Mollie

For payments, we use Mollie. They process address information and payment details. Mollie implements appropriate security measures and only shares data anonymously with third parties to improve their services.
 

Reviews – WebwinkelKeur

We collect reviews via the platform of WebwinkelKeur. If you leave a review via WebwinkelKeur, you must provide your name and email address. WebwinkelKeur shares this information with us so we can link the review to your order. WebwinkelKeur also publishes your name on their website. In some cases, WebwinkelKeur may contact you for clarification about your review. If we invite you to leave a review, we share your name, email address, and product information with WebwinkelKeur.

They only use this information to invite you to leave a review. WebwinkelKeur has implemented appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to use third parties to provide their services. All guarantees mentioned above regarding the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties. (knowledge base)

Shipping and logistics – PostNL

We share your name, address, and residence details with PostNL to deliver your order. PostNL only shares this information with subcontractors when necessary for delivery.
 

Invoicing & accounting – Wega Automatisering & Degens Registeraccountants

We share address details and order information with our bookkeeping partners for invoice processing. They are bound by confidentiality and only use data for administrative purposes.
 

External sales channels

If we sell products through external platforms, data is only shared when necessary for contract execution.
 

Purpose of data processing

We process your data solely in the context of our services, including: orders, customer service, marketing (only with permission), administration, and legal obligations.
 

Automatically collected data

Our website collects technical data such as IP address, browser information, and operating system. This information cannot be traced back to individuals.
 

Cooperation with fiscal or criminal investigations

In exceptional cases, we may be legally obliged to share your information, for example in a criminal investigation.
 

Retention periods

We keep your data as long as you are a customer. At your request, we delete data (right to be forgotten), unless legal retention obligations apply—for example, invoices must be stored for 7 years.
 

Your rights

Under Dutch and European law, you have specific rights regarding your personal data. We explain these rights below. To prevent misuse, we send data only to the email address already known to us. If you wish to receive data elsewhere, we may ask you to verify your identity. We maintain a register of requests and keep anonymized data for right-to-be-forgotten procedures. You may always file a complaint with the Dutch Data Protection Authority.
 

Right of access

You have the right to access the data we process about you. You will receive a response within 30 days. If approved, you will receive an overview of all data and the processors who handle it.
 

Right to rectification

You have the right to correct inaccurate or incomplete data. You will receive confirmation within 30 days.
 

Right to restriction

You may request temporary limitation of data processing. Confirmation will be sent within 30 days.
 

Right to data portability

You may request that your data be transferred to another party. You will receive all relevant data within 30 days. If we comply, continued service may no longer be possible due to security limitations.
 

Right to object and other rights

You may object to processing. If justified, we will stop processing immediately. We do not use automated decision-making or profiling.
 

WebwinkelKeur quality mark

We collect reviews via WebwinkelKeur. This includes sharing your name, email address, and product information. WebwinkelKeur publishes your name and may contact you for clarification. Their security and privacy guarantees apply.
 

Cookies

Third-party cookies
When third-party software uses cookies, this is stated in this privacy policy.
 

Communication via email and SMS

As a customer, you receive emails and SMS messages related to your customer relationship, such as:
 

• order confirmations
• track & trace messages
• password resets
• information about your account

This falls under legitimate interest and does not require permission.

For marketing newsletters, we do ask permission. You can unsubscribe at any time via the link in the email.
 

Data collected

We record data when you register, contact us via email or chat, or use our services.
 

Storage location

Our e-commerce environment uses cloud storage via AWS in Ireland.
 

Sub-processors

Klarna
For Klarna payments, personal data such as name, address, email, and possibly identification numbers are shared.

Google Workspace (Gsuite)
Used for email and document management. Emails and documents may contain personal data.

Google Analytics
Used for traffic analysis.

Cash register system
Order data from our physical store is stored here.

Adyen
Used for card payments in the store.

Postnord
Name, phone number, and address are shared for shipping.

Crall.io
Used for chat, abandoned shopping carts, birthday messages, and visitor behavior analysis.
 

Communication via email and SMS

You receive transactional emails and SMS messages. Marketing communication requires explicit consent.
 

Access and correction

You may request an overview via email. Incorrect data can be corrected or deleted.
 

Retention and deletion

Data no longer needed is deleted.
 

Cookie information

A cookie is a small text file placed on your computer.

We use cookies to:

• remember your login
• store passwords in encrypted form
• improve user experience
• support marketing

We place temporary and permanent cookies.
Temporary cookies disappear when the browser closes.
Permanent cookies remain for up to one year.

More info: http://www.aboutcookies.org
 

Cookies used in our services

Use of our webshop solutions
Cookies are necessary for cart and customer functionality.

Use of Klarna Checkout
Klarna places additional cookies. More info: https://www.klarna.com/no/cookies/

Google Analytics
Used for traffic analysis.

Google Ads
Cookies are used for targeted advertising.

Meta Pixel (Facebook)
Used for advertisement targeting.

Crall.io
Recognizes sessions and user IDs.
 

Changes to the privacy policy

We reserve the right to change this policy. The most recent version is always available on this page. If changes apply to previously collected data, we will inform you by email.
 

Contact details

Schoonheidssalon Jacqueline Paumen
Breeweg 32, 6067 CJ Linne – Netherlands
T 0475-204936
E info@schoonheidssalonpaumen.nl

Privacy contact person
Jacqueline Paumen